Membership Terms & Conditions

VALIDITY DATE
• 3 years from the date of issue.
VARIATIONS
• Not valid for purchases of Gift Vouchers, concessionaire counters merchandises, magazines and nett-priced items.
• Discount privileges are valid only upon presentation of your Membership Card.
• The discount privileges, terms and conditions may be amended, or terminated without prior notice at the sole discretion of the company.

APPLICATION MODE
• Apply at our headquarter or online.
• Payment made is strictly non-refundable.

PROCESSING LEADTIME
• Applications without the compulsory information duly completed will not be processed.
• Processing of the card will take 2-6 weeks, except for applications made at our Customer Service Counters.
• Please call Membership Hotline at 6453 6279 immediately if you did not receive the card after 6 weeks.
• Temporary card will only be issued to new applications made

LOSS / DAMAGE OR THEFT OF CARD
• Please notify the Card Membership Department immediately. A replacement fee of $18 will be imposed and your lost/damaged card will be deactivated. Payment made is strictly non-refundable. Subject to GST.

NON-TRANSFERABLE
• The Koh Guan Chua Workshop Card is strictly non-transferable and member must present identification as and when required.

RENEWAL / REPLACEMENT
• The renewal advice slip will be mailed 2 months before the expiry of the Koh Guan Chua Workshop Card.
• Upon receipt of the new Koh Guan Chua Workshop Card, your existing card will be deactivated.
• Renewal or Replacement fee paid is strictly non-refundable. In the event of payment discrepancies, adjustment will be made by extending or shortening the Expiry Date of the new Koh Guan Chua Workshop Card without prior notice.
• You shall be considered a new member in your subsequent application if the expiry date of your existing card exceeds 2 months.
• Minimum Total spending of S$200 over the last 6 months before expiring.

PERSONAL INFORMATION
• Koh Guan Chua Workshop may use, collect and/or disclose your personal information that is necessary to verify your identity, process your membership card, deliver products and services to you, send out membership renewal reminders, analyse your preferences and inform you of upcoming promotions or events organised or co-organised by Koh Guan Chua Workshop.
• Koh Guan Chua Workshop may disclose your personal information to third party service providers in connection with the above, where necessary, under a duty of confidentiality to Koh Guan Chua Workshop.
• You may access and/or correct your personal information by calling our Membership Hotline at 6453 6279, emailing us at kgcworkshop@hotmail.com or logging-in to our website at www.kgcbodykit.com.sg.

MARKETING INFORMATION
• Koh Guan Chua Workshop may update you with information such as promotions, launch of new products and special events via direct mails, emails and text messages.
• If you do not wish to receive our marketing mails, emails and text messages, you may opt out at any time by calling our Membership Hotline at 6453 6279, emailing us at membership@Koh Guan Chua Workshopworld.com or selecting the unsubscribe option at the bottom of the messages.

DISCRETION
• Koh Guan Chua Workshop is entitled at any time in our absolute discretion without liability, without notice and without giving reason, to suspend or terminate your right to use the Koh Guan Chua Workshop Card, to refuse to re-issue, renew or replace the card should any of the conditions and privileges be abused. More information on Koh Guan Chua Workshop Privacy Policy can be obtained here.

PACKAGE TRANSFER
• Polish Sealant / Servicing Package allow to transfer to other vehicles (including non-members)
• Transfer require to inform Koh Guan Chua Workshop with new vehicle details & new owner details
• For servicing package transfer, might require to top up for additional engine oil comsumption & oil filter require by new vehicle.
• For servicing package transfer, no refund if any lower engine oil comsumption require for new vehicle.
• For polish sealant package, might require to top up for upgrading in vehicle size.
• For polish sealant package, no refund for any reduce in vehicle size.
• Transfer package to non-member will only bring the package over, but not the KGC$ / Membership